Norvix Health

First Aid Guides

Simple. Clear. Practical guidance for everyday situations.

Select a topic below for simple step-by-step guidance designed to help you use your first aid kit with confidence.

✓ 8 practical guides ✚ Everyday first aid
Norvix Health First Aid Kit
Your Everyday First Aid Companion

Choose a First Aid Guide

Tap or click a topic below to access the guide.

✚

Helpful Tips

Simple habits that help you stay prepared and confident.

✓

Be Prepared

Keep your first aid kit somewhere easy to find and access.

↻

Check & Replace

Check your kit regularly and replace used or expired items.

≡

Know the Basics

Familiarise yourself with basic first aid before you need it.

☎

Call for Help

Call 999 if someone is seriously ill, injured or in immediate danger.

◎

Protect Everyone

Check the area is safe before providing first aid.

✚
Norvix Health

Welcome to the Norvix QR Guide

Quick, practical first aid information designed to support everyday preparedness.

First Aid Guidance, Right From Your Kit

Your Norvix QR Guide gives you quick access to simple first aid information for common everyday situations. Choose a topic, follow the guidance carefully and know when professional medical help may be needed.

Norvix Health First Aid Guide

How to Use the Guide

1

Choose a Topic

Select the first aid topic that best matches the situation you need help with.

2

Follow the Guidance

Work through the information carefully and use appropriate first aid supplies where needed.

3

Know When to Get Help

Follow the safety advice within each guide and seek professional or emergency help when appropriate.

What You'll Find in the Norvix Guide

🩹 Minor Cuts & Grazes ✚ Bleeding Control ♨ Burns & Scalds ↗ Sprains & Strains ▦ What's Inside Your Kit ☎ When to Seek Professional Help
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Important

This QR guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training. For a serious or life-threatening emergency, call 999 or 112.

↑ Back to First Aid Guides
🩹
FIRST AID GUIDE

Minor Cuts & Grazes

Simple steps to clean, protect and monitor a minor wound.

Before you begin: Check that the wound appears minor and that any bleeding can be controlled.
1
Applying gentle pressure to a minor cut with sterile gauze

Control any bleeding

Apply gentle, firm pressure with a sterile dressing or clean non-fluffy material until the bleeding stops.

2
Cleaning a minor wound under clean running water

Clean the wound

Rinse the wound with clean tap or bottled water, or use sterile wipes. Avoid rubbing the wound.

3
Gently drying the skin around a minor wound

Dry carefully

Gently pat the area dry with sterile gauze or clean non-fluffy material. Avoid rubbing the wound.

4
Applying a sterile plaster correctly over a minor wound

Cover and protect

Cover the wound with a sterile plaster or dressing. Avoid touching the part of the plaster or dressing that will sit directly over the wound.

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When to seek medical help

Seek medical advice if the wound is large, remains dirty after cleaning, was caused by a human or animal bite, or develops signs of infection such as increasing redness, swelling, pain or discharge.

Seek urgent or emergency help if the bleeding cannot be controlled, the wound is very large or deep, there is loss of feeling or movement near the wound, or something is embedded in it. Do not remove an embedded object.

For a serious or life-threatening emergency, call 999 or 112.
Important: This guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training.
↑ Back to First Aid Guides
✚
FIRST AID GUIDE

Bleeding Control

Quick steps to help control serious bleeding while emergency help is arranged.

Heavy or uncontrolled bleeding can be life-threatening. Call 999 or 112 for severe or uncontrolled bleeding. Wear disposable gloves if available and safe to do so.

Step-by-Step Guide

1
Checking a bleeding wound before applying pressure

Check the wound

Quickly check whether anything is embedded in the wound. Do not remove an embedded object or press directly on it. Apply pressure on either side of the object. If the bleeding is severe or uncontrolled, call 999 or 112. Seek medical assessment for an embedded object.

2
Applying firm direct pressure to a bleeding wound

Apply firm pressure

Place a sterile dressing or clean material over the wound and apply firm, direct pressure.

Heavy or uncontrolled bleeding? Call 999 as soon as possible, or ask someone else to call while you continue applying pressure.
3
Maintaining pressure on a bleeding wound

Keep pressure on

Keep firm pressure on the wound and help the person stay still and reassured while waiting for emergency help.

4
Calling emergency services for severe bleeding

Get emergency help

Call 999 for heavy or uncontrolled bleeding and follow the emergency call handler's instructions.

Quick Recap

✓ Check the wound ✓ Apply firm pressure ✓ Keep pressure on ✓ Call 999 or 112 if severe
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Get emergency help immediately

Call 999 or 112 if bleeding is heavy or cannot be controlled, is spurting, or the wound is very large or deep. Do not remove anything embedded in the wound.

Continue applying pressure where appropriate and follow instructions from emergency services.

Important: This guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training.
↑ Back to First Aid Guides
♨
FIRST AID GUIDE

Burns & Scalds

Simple first aid steps to cool and protect a burn or scald.

Act quickly: Start cooling the burn as soon as possible. Do not use ice, iced water, creams, butter or greasy substances. Do not burst any blisters that develop.

Step-by-Step Guide

1
Cooling a burn under cool running water

Cool the burn

Hold the affected area under cool running water for at least 20 minutes, or until the pain begins to ease.

2
Removing a watch or other nearby item after cooling a burn

Remove nearby items

While cooling, carefully remove jewellery or clothing near the burn before swelling develops. Do not remove anything stuck to the skin.

3
Loosely covering a cooled burn with cling film

Cover the burn

Once cooled, loosely lay cling film over the burn. Do not wrap it tightly around the affected area.

4
Monitoring a person after a burn and considering medical help

Monitor and seek help

Keep the person comfortable and continue to monitor their condition. Seek medical advice if you are unsure about the severity of the burn or what to do next.

Quick Recap

✓ Cool for at least 20 minutes ✓ Remove nearby items if safe ✓ Cover loosely ✓ Seek help if needed
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When to seek medical help

Seek urgent medical help for a burn that is very large or deep, affects the face or genital area, or has been caused by a chemical, acid or electricity. Seek medical advice if you are unsure about the severity of the burn or what to do next.

For a severe or life-threatening burn or other medical emergency, call 999 or 112.

Call 999 for a severe burn or other medical emergency.

Important: This guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training.
↑ Back to First Aid Guides
↗
FIRST AID GUIDE

Sprains & Strains

Simple steps to reduce pain and swelling after a minor sprain or strain.

Before you begin: Stop the activity and protect the injured area. If the injury appears severe, the limb looks deformed, or you suspect a fracture, seek medical help.

Step-by-Step Guide

1
Resting and protecting an injured ankle

Protect & rest

Stop the activity and protect the injured area. Rest it and avoid putting unnecessary weight or strain on it.

2
Applying a wrapped cold pack to an injured ankle

Apply something cold

Apply an ice pack or cold pack wrapped in a towel for up to 20 minutes. Do not place ice directly against the skin.

3
Supporting an injured ankle with a bandage

Support the injury

A suitable bandage can provide comfortable support. It should be firm but not tight enough to restrict circulation.

4
Elevating an injured ankle on cushions

Elevate

Raise and support the injured area on a pillow where possible to help reduce swelling.

Quick Recap

✓ Protect & rest ✓ Apply something cold ✓ Support ✓ Elevate
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When to seek medical help

Seek medical advice if pain or swelling is severe or getting worse, you cannot put weight on the injured area, movement is very difficult, or the injury is not improving with self-care.

Seek urgent or emergency medical help if the injured area looks deformed or is at an unusual angle, feels numb or cold, changes colour, or you suspect a serious injury or fracture.

Important: This guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training.
↑ Back to First Aid Guides
✚
NORVIX FIRST AID KIT

What's Inside Your Kit?

Know what you have. Find what you need. Explore the contents of your Norvix Standard or Compact First Aid Kit.

STANDARD KIT

Norvix Standard First Aid Kit

A broader selection of first aid essentials organised for home, office and workplace preparedness.

68 PIECES
⌂ Home ▦ Office ✚ Workplace
Norvix Standard First Aid Kit
🩹
WOUND CARE

Plasters & Skin Closure

×10
Adhesive Plasters 72 × 19 mm
×10
Adhesive Plasters 72 × 25 mm
×2
Fingertip / Butterfly Plasters
×2
Knuckle Plasters
×3
Hydrocolloid Dressings
×2
Skin Closures 3 × 75 mm · 5 strips per sheet
▤
DRESSINGS

Gauze & First Aid Dressings

×2
Gauze Sponge Packs 7.5 × 7.5 cm · 2 pcs per pack
×2
Sterile Finger Dressings
×2
Medium First Aid Dressings 12 × 12 cm
×1
Large First Aid Dressing 18 × 18 cm
◉
SUPPORT

Bandages & Securing

×1
Crepe Elastic Bandage 7.5 cm × 4.5 m
×1
Triangular Bandage
×1
Cohesive Bandage 5 cm × 4.5 cm
×1
Medical Tape 1.25 cm × 4.5 m
×10
Safety Pins
🧤
PROTECTION

Cleaning & Hygiene

×6
Cleansing Wipes NaCl
×2
Nitrile Gloves 2 pairs
×2
Medical Face Masks
×2
CPR Face Shields
✂
ESSENTIALS

Tools & Injury Support

×1
Bandage Scissors
×1
Stainless Steel Tweezers
×1
Emergency Blanket
×1
Instant Cold Pack 100 g
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GUIDANCE

Instructions & QR Access

×1
Norvix Mini Instruction Leaflet Quick-reference information
×1
Norvix QR Guide Card Scan for online first aid guidance
COMPACT KIT

Norvix Compact First Aid Kit

Portable first aid essentials designed for travel, home, car and everyday situations.

33 PIECES
✈ Travel ⌂ Home 🚗 Car
Norvix Compact First Aid Kit
🩹
WOUND CARE

Plasters & Skin Closure

×5
Adhesive Plasters 72 × 19 mm
×5
Adhesive Plasters 72 × 25 mm
×2
Fingertip / Butterfly Plasters
×2
Knuckle Plasters
×2
Hydrocolloid Dressings
×1
Skin Closures 3 × 75 mm · 5 strips per sheet
▤
DRESSINGS

Gauze & First Aid Dressing

×2
Gauze Sponge Packs 5 × 5 cm · 2 pcs per pack
×1
Sterile Finger Dressing
◉
SUPPORT

Bandaging & Securing

×1
Cohesive Bandage 2.5 cm × 4.5 cm
×1
Medical Tape 1.25 cm × 4.5 m
🧤
PROTECTION

Cleaning & Hygiene

×4
Cleansing Wipes NaCl
×1
Nitrile Gloves 1 pair
×1
CPR Face Shield
✂
ESSENTIALS

Tools & Emergency Support

×1
Small Scissors
×1
Stainless Steel Tweezers
×1
Emergency Blanket
▦
GUIDANCE

Instructions & QR Access

×1
Norvix Mini Instruction Leaflet Quick-reference information
×1
Norvix QR Guide Card Scan for online first aid guidance
✓
KIT CARE

Keep Your Kit Ready

Check regularly Make sure supplies are present and in good condition.
Replace used items Replenish anything used so the kit remains ready.
Check expiry dates Refer to individual components and replace expired items where applicable.
Check packaging Replace sterile items if packaging is opened, damaged or compromised.
Please note: Contents vary between Norvix First Aid Kit models. Always refer to the contents label and information supplied with your specific kit.
↑ Back to First Aid Guides
▦
Norvix QR Guide

How to Use the QR Guide

Quick access to first aid information directly from your Norvix kit.

No app is required. Your Norvix First Aid Kit includes a QR code that links directly to the online First Aid Guide. Simply scan, select a topic and follow the relevant information.

Follow These Simple Steps

Norvix QR card beside a first aid kit
1

Find the QR Code

Locate the QR code on your Norvix kit or on the QR information card included inside the kit.

Scanning the Norvix QR code with a smartphone
2

Scan With Your Phone

Open your smartphone camera, point it at the QR code and tap the link that appears on your screen.

Norvix First Aid Guides displayed on a smartphone
3

Choose a Guide

Select the first aid topic that best matches the situation you need help with.

Following first aid guidance on a smartphone
4

Follow the Guidance

Read the information carefully and follow the relevant steps for the situation.

Quick & Easy Access

✓ No app required
✓ Quick access
✓ Mobile friendly
✓ Available whenever needed
✚

Keep the QR Guide Accessible

Keep the QR card with your Norvix First Aid Kit so the guidance is easy to find when you need it.

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Important

This QR guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training. For a serious or life-threatening emergency, call 999 or 112.

↑ Back to First Aid Guides
+
FIRST AID GUIDE

When to Seek Professional Help

Know when to get medical advice and when an emergency needs immediate help.

First aid is only the first step. Some injuries and illnesses need professional medical assessment. If you are concerned about someone's condition or unsure what to do, seek appropriate medical advice.

Choosing the Right Level of Help

☎
GET ADVICE

Need medical advice?

If medical help is needed but the situation does not appear life-threatening, seek advice from an appropriate healthcare service.

In England: NHS 111 can assess symptoms and help direct you to the appropriate service.

If you are unsure whether you need to call 999, NHS 111 can also advise you.

✚
PROFESSIONAL ASSESSMENT

Get an injury assessed

Consider professional medical assessment when an injury is significant, worsening, not improving as expected, or you are concerned about its severity.

Significant or difficult-to-clean wounds Suspected fracture Significant burns or scalds Increasing redness, swelling or discharge Severe or persistent pain or swelling Difficulty moving or using an injured limb

The appropriate service will depend on the injury and its severity. If you are unsure where to go, seek professional advice.

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EMERGENCY

Call 999 or 112

Call 999 or 112 if someone is seriously ill or injured and you think the situation may be life-threatening.

Severe or uncontrolled bleeding Unresponsive and not breathing normally Severe difficulty breathing Severe choking Serious injury Rapid deterioration or other life-threatening emergency
Do not delay: If you believe the situation is life-threatening, call 999 or 112.
◉
KEEP WATCHING

Continue to monitor

After giving first aid, continue to monitor the person's condition where appropriate.

✓ Watch for changes in their condition ✓ Reassure them and keep them comfortable ✓ Seek further help if symptoms worsen ✓ Follow instructions from healthcare or emergency services
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LIFE-THREATENING EMERGENCY

Call 999 or 112

If someone is seriously ill or injured and you think their life may be at risk, contact the emergency services.

UK medical advice: NHS urgent-care arrangements vary across the UK. In England, NHS 111 is available by phone and online. Scotland, Wales and Northern Ireland have their own NHS urgent-care arrangements.
Important: This guide provides general first aid information only. It does not diagnose injuries or illnesses and does not replace professional medical advice, emergency services or accredited first aid training.
↑ Back to First Aid Guides